Shipping Policy
Thank you for visiting and shopping at https://www.velpervs.com
This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery.
Order Processing Time
All orders are processed through order verification, quality inspection, and packaging before shipment.
Orders are typically dispatched from our fulfillment center within 1–3 business days after the order is placed.
During periods of high order volume, processing times may be extended slightly. If there is a significant delay with your order, we will notify you by email or phone.
Shipping Time
Shipping time refers to the estimated transit time after an order has been dispatched.
-
Standard Shipping: 6–12 business days
-
Expedited Shipping: 3–4 business days
Delivery times may vary depending on the destination, customs clearance, weather conditions, or carrier-related factors.
Shipping Destinations
We currently ship to the following regions:
-
United States
-
Canada
-
Australia
-
Rest of the World
Shipping Fees
Shipping costs are calculated and displayed at checkout before payment is completed.
-
Free Standard Shipping
Available on orders of $60.00 USD or more -
Standard Shipping (Flat Rate)
Orders below $60.00 USD are subject to a flat shipping fee of $10.00 USD -
Expedited Shipping
Optional expedited shipping is available for $15.00 USD, regardless of order value
Delivery Delays
Delivery delays may occasionally occur due to circumstances beyond our control, such as customs inspections, weather conditions, or carrier operational issues. We appreciate your understanding in such situations.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s).
Tracking information typically becomes available within 24 hours after shipment.
Damaged or Lost Shipments
Velpervs is not responsible for items damaged or lost during transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Please retain all original packaging materials and damaged items before submitting a claim.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Email: help@velpervs.com
Phone: +1 323 704 0415
Business Address: 42906 Colony Rd, Olivet, SD 57052, United States